Written by Nadyja Von Ebers
What Can a Small Business Offer that a Big Business Can't?
Working for a large company certainly has its own advantages but there are a few perks that small businesses offer that simply can’t be matched on a larger scale.
All businesses, small and large, must sometimes significantly change their structure, tactics, products, etc. Within large businesses, these modifications become more challenging and take longer to put into place; conversely, small businesses can often quickly adapt to changing circumstances with greater ease, allowing for less risk to customer relationships.
Even the most thriving small businesses have relatively small and tight knit communities of both employees and clients, and this often makes for a more positive interpersonal experience. Working for a small business can feel like being part of a family, and indeed, many small businesses are actually family-run. A good deal of employees report that morale is higher—especially during more challenging periods—when working cooperatively with a team of close and caring colleagues.
Simply put, the budget is more straightforward and less complex for small businesses, which means planning for financial shifts is often simpler than it is for large businesses. As such, there is typically less need for unexpected workload reductions or layoffs, so employees may feel more secure in their positions. While fewer layers of management can mean that major promotions are less frequent, there is less overall fear of the need for eliminating positions, since all roles in a small business are critically important.
Customer satisfaction is arguably the most important key to small business success, especially since small businesses rely more heavily on “regulars” or repeat clients than do large businesses. Working for a small business typically means having far more direct contact with and access to the customers, which means customer feedback can be processed and acted upon in a timely manner. Ensuring customer satisfaction is critical to turning profit long-term.
Contact MTM Inc. today and let us assist you in making your small business positively thrive.